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Textbook Return Policy: Summer 2014

For Class refund deadlines, visit http://www.butlercc.edu/registrar/index.cfm

  • A Butler Bookstore receipt is required
  • Books purchased NEW must remain in original condition
    • Free of writing or highlighting
    • Contain all components
    • Passwords, authorization codes and/or access codes unopened and inactivated
    • Shrink wrap intact
    • Outside appearance should be in pristine condition
  • Books purchased USED
    • Must contain all components
  • Clothing, Gifts, and Supplies are returnable for 15 days from the date of purchase, with a receipt, in new condition, in original packaging.

Textbook Refund Deadlines

Intersession/Summer 2014

Intersession Classes (May 19 - May 30) last day for refund May 19, 2014
8 Week classes (June 2- July 21) last day for refund June 9, 2014
6 Week classes (May 19- June 23) last day for refund May 27, 2014
4 Week classes (June 2 - June 23) last day for refund June 4, 2014
4 Week classes (June 30 - July 21) last day for refund July 1, 2014
AAC Classes - returnable through the 1st 3 days of class or enrollment date  
Allied Health Classes - returnable through the 1st 2 days of class  

Courses less than 4 weeks have no refund after the first class meeting.

Books and study aids purchased during the last 2 weeks of class will only be considered for buy-back.

**The student is responsible for providing a course schedule showing class start date.

Refund Payment:

Purchases made by credit card must be applied to that credit card. Purchases made by cash or check will be processed through our Accounts Receivable Office, a check will be mailed in a timely manner. Purchases made by book voucher or financial aid will be credited to the student's account immediately.

* If the student has an outstanding balance with the college the credit will be applied to the student's account.

Cancelled classes:

When Classes are cancelled by the college; the posted return deadlines above and condition criteria apply.

Defective Books:

Books purchased as new found to be defective will be replaced at no charge and should be returned to the bookstore immediately. Books purchased as used will be exchanged only during the refund period and if the bookstore still has used books available.

Prerequisite class:

Books and videos purchased for prerequisite or continuing classes may be returned with receipt for refund during the refund period for the prerequisite class only. Example: The book used for both Accounting I & Accounting II would only be eligible for a refund during the refund period for the Accounting I class.

Paid Reservations:

Students will be notified of the book's arrival via their e-mail account. Customers may request a full refund, if needed, during the two week period after the e-mail notification is sent or during the appropriate refund period (listed on the front of this information sheet), whichever is longer, after which time the book will only be considered for buy back at the end of the semester. CUSTOMER'S YELLOW COPY OF THE RESERVATION FORM IS REQUIRED FOR PICK UP OR REFUND. Special orders are non-refundable.

DVDs:

DVD's purchased from the bookstore will be bought back on an as NEEDED BASIS.

Clothing, Gifts, Supplies and Study Guides:

Clothing, Gifts, supplies, and study guides are returnable for 15 days from the date of purchase, with a receipt, in new condition, and in original packaging.

TAXES:

Your receipt is an official tax document. It is very important that you retain your receipt. The bookstore cannot guarantee the ability to reprint your receipt.