Your Internet browser is your connection to your Butler Online courses. It is very important that you use a browser that is compatible with Canvas. Canvas supports the last two versions of every browser release. For complete details check out this page that details which browsers Canvas supports and specific Java and Flash details.

Once you have a compatible browser installed, the browser settings will make a critical difference. Make sure the following settings are in place before you log into Canvas. These settings will be found under the Tools>Internet Options menu of Explorer or Tools>Options menu of Firefox. The icon to access the settings in Chrome, (three grey horizontal bars) is located to the right of the URL address window.

• Make sure that both Java and Javascript are enabled. You will also need to have the latest version of Java installed. Go to www. java.com and download the version that is appropriate for your computer. This software is free.

You will need to have Adobe Reader installed on your computer. Go to www.adobe.com and download Adobe Reader. Be sure you download the version that is appropriate for your computer. This software is free.

Many courses are including audio and video files inside the course. To get these files to play properly, make sure you have Windows Media Player installed (it should be installed on every PC, by default). There is also a version available for the Mac.
Here is how to configure the Media Player to play audio and video files in Canvas:

• Open the Media Player
• Select the Library tab>More Options
• Select the File Types tab
• Check these four file types: Windows audio files(.wav), WIndows video files(.avi), Movie file(mpeg), MP3 audio fie(mp3)
  You may select more but these four are the most important for these purposes.
• Now click OK.